How can I create an email forwarder?

Updated 2 months ago by Karolina Kapusta

Now that you know the difference between a regular email account and an email forwarder, here's how to set up an email forwarder.

cPanel

  1. Log into cPanel
  2. Click the Forwarders icon in the Mail section
  3. Click Add Forwarder.
  4. In the Address to Forward text box, enter the address for which you wish to forward incoming email and select the desired domain from the menu.
  5. Select one of the following options:
  • Forward to email address — Select this option to forward incoming email to another address. Enter the address to which you wish to forward email in the text box.
  • Discard and send an error to the sender (at SMTP time) — Select this option to discard incoming email and automatically send a failure notice to the senderEnter the desired failure message in the Failure Message text box.
  • Click Advanced Options to view the following additional options:
    • Forward to a system account — Select this option to forward incoming email to a system user. Enter the desired username in the text box.
    Notes- This text box accepts the username of any user on the server.- System accounts do not have a public-facing email address.
    • Pipe to a program — To automatically forward incoming email to a program, enter a path to the program, relative to the account's home directory (for example, utilities/support.pl) in the text box. For more information, read the Pipe to a Program cPanel documentation.
    • Discard (Not Recommended) — Select this option to discard incoming email without a failure notice.
    Important: We do not recommend this option because the sender will not know that the delivery failed.

Now, when you go back to the Forwarders section, you will see a list of the existing forwarders.

Important: do not create an email account (Add/Remove Accounts link) when using the Forwarder option.

Plesk

  1. Log into Plesk
  2. Go to Mail > email address > Forwarding tab.
  3. Select the Switch on mail forwarding checkbox.
  4. Specify one or several email addresses to which email must be forwarded. When specifying email addresses, separate them with white spaces, commas, semicolons, or type each of them on a new line.
  5. Click OK.
  6. If you do not want to keep copies of forwarded messages in the mailbox, go to Mail > email address, clear the Mailbox checkbox, and click OK.

Having trouble? Contact us and our team will be happy to help.


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