How do I add a team member?
If you want to give another user access to your account and authorization to open tickets and make decisions on your behalf, you can add them as a team member to your account:
- From the Account Management portal, Click on the hamburger menu icon (☰) in the top-left corner.
- Select "Account Settings", then click on "Team".
- Click the "Invite Team Member" button.
- Enter the email address of the person you'd like to invite, set their role, and send the invitation.
Once the invitation has been sent, the team member will be prompted to set up their profile. After completing their profile, they will need to log in to the account management portal to verify their profile/email.
Having trouble? Contact us and our team will be happy to help.
