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Email

How to configure your email

How can I create an email forwarder?

How do I create email addresses in cPanel or Plesk?

Mailing Restrictions/Limits on Shared Servers

Why can't I see emails on Webmail?

What is the difference between an email account and a forwarder?

How do I send emails from Webmail?

Do I need to create separate email accounts for each add-on domain, or are they forwarded to my main account?

How do I increase my allotted email quota?

What are some ways to reduce spam?

Why can I receive emails but not send?

How do I access webmail without accessing the control panel?

Why are my emails being delivered late?

What do I do if I get the error message "mailbox is full: retry timeout exceeded"?

How can I check and change my email quota?

How can I change my email password?

How can I create an auto-responder?

How can I block messages from a specific address?

Domains

Domain name life cycle

How do I register a domain name?

How do I transfer a domain name to Canadian Web Hosting?

What is my DNS server?

What is a parked domain and how do I add one?

What is an add-on domain and how do I add one?

What is a subdomain and how can I add one?

What is the difference between a parked and add-on domain?

How do I renew my domain name?

cPanel

Databases

What version of MySQL is installed?

How can I connect remotely to MySQL database?

PostgreSQL FAQ + Documentation

Scripts

How can I check what Perl modules are installed on the server?

Do you provide free support for preinstalled scripts found in the Softaculous library?

How do I use file manager?

How to access cPanel?

How do I make a backup in cPanel?

How do I restore a website in cPanel from a backup?

Why can't I access cPanel?

How do I login via SSH?

Why is cPanel HTML Editor generating funny characters?

I uploaded my content to my site, but I only see the old content. What is going on?

Do you have documentation for cPanel available?

Do you support Telnet connections?

Is ImageMagick installed by default?

What is the default home page?

What is the difference between ‘public_html’ and ‘www’?

How do I remove directory browsing?

What is hotlinking? How do I prevent others from hotlinking my photos or videos?

How do I change the password for my cPanel account?

cPanel pricing

Changing PHP values/settings : custom php.ini

How to set/change contact email and contact preferences in cPanel?

SSL Certificates

Should I use a free SSL or a Paid SSL?

Installing a Self-Signed SSL on Apache with CentOS 7

How do I install an SSL Certificate? (Dedicated Server, Virtual Private Server and Reseller Plans)

What is an SSL certificate and how do I add one?

How do I redirect my website pages to HTTPS?

General

Is Canadian Web Hosting having an outage?

How often is the server backed up and is there a charge to restore my site?

Are Perl, MySQL and PHP installed?

Do your servers support Microsoft FrontPage?

How do I upload content onto my website?

How can I contact you?

How do I connect via SSH to my server?

How do I clear my browser's cache?

What is the default web page for my site?

I have uploaded content onto my site, but it is not showing.

What is disk usage comprised of?

What constitutes data transfer?

How can I access the control panel?

Does your service support Flash, Shockwave and Java Applets?

Can I host more than one domain name on a shared hosting plan?

How do I clear my DNS cache?

How does the free site transfer work?

How do I preview my cPanel site before updating my domain’s DNS?

Cloudash

How do I install and access Weebly?

How do I view and pay invoices?

How do I add a team member?

How do I order a Shared Hosting, Managed WordPress, or Reseller plan?

How do I change the account owner?

How do I submit a ticket?

Plesk

How can I preview my Plesk site before switching the DNS?

Tomcat is not working on Plesk

Will .htaccess work in a Windows server?

How to connect using myLittleAdmin

Is there an alternate SMTP port available?

How to Setup Access database files .mdb

Plesk pricing

FTP

What is my username for FTP?

Where can I find my FTP access details?

How can I Configure my FTP Client?

What FTP program can I use to upload content onto my server?

How can I use Dreamweaver as an FTP Client?

Which directory do I upload my files to?

Why can't I see the website that I uploaded?

How do you use a web browser to FTP files with users you created?

How do I upload files using my web browser?

Scripts

What is the default Perl path?

How to solve "500 Internal Server Error" with cgi/Perl scripts

How do I get my CGI script to work?

What is the path to Sendmail?

How do I enable SSI (Server Side Includes)?

E-commerce

Do you have shopping carts and how do I install one?

Which shopping cart should I use? There are too many!

Cron

What is cron?

Are there different ways to execute PHP cron commands?

How do I add a cron job?

PHP

How do I use cURL in place of the PHP option allow_url_fopen?

How do I enable custom php.ini settings for all folders in a suPHP enabled server?

How do I parse HTML files as PHP?

How do I enable allow_url_fopen from cPanel?

PHP information

All Categories ​>​ ​Cloudash

Cloudash

6 articles

How do I install and access Weebly?

You don’t need to be technically savvy to build a website. Canadian Web Hosting offers Weebly, a website builder with an intuitive drag-and-drop interface you can use to customize the appearance of your website. Follow the steps below to add Weebly to your website and begin designing.

Updated 3 years ago by Josselyn Rodriguez

How do I view and pay invoices?

If you have opted out of automatic payments, you can settle your invoices manually by following these steps: Log in to your Cloudash client portal. Navigate to the Invoices section and click the Pay…

Updated 3 years ago by Josselyn Rodriguez

How do I add a team member?

Steps for adding a team member to your account to grant access

Updated 3 years ago by Theo Chu

How do I order a Shared Hosting, Managed WordPress, or Reseller plan?

How to order shared hosting, Managed WordPress and Reseller plans from Cloudash

Updated 3 years ago by Josselyn Rodriguez

How do I change the account owner?

If a shift in roles has occurred in your organization or you can no longer manage your account, you can change the role of one of your team members to take ownership of the account.

Updated 3 years ago by Theo Chu

How do I submit a ticket?

How to submit a ticket directly from Cloudash

Updated 3 years ago by Theo Chu

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