General

Is Canadian Web Hosting having an outage?

This page should tell you the current status of Canadian Web Hosting: status.canadianwebhosting.com Additionally, you can check our Twitter: @CWHUpdates

Updated 9 months ago by Josselyn Rodriguez

How can I contact you?

Get in touch with us by phone, email, or live chat to get support or discuss sales and billing.

Updated 2 years ago by Karolina Kapusta

How do I clear my browser's cache?

Here's how to clear browser cache on Chrome, Firefox, and Safari.

Updated 11 months ago by Theo Chu

How do I clear my DNS cache?

Here's a guide for clearing DNS cache on different operating systems.

Updated 11 months ago by Josselyn Rodriguez

How do I preview my cPanel site before updating my domain’s DNS?

Follow the steps to modify your hosts file and preview your site before switching your DNS

Updated 8 months ago by Josselyn Rodriguez

How often is the server backed up and is there a charge to restore my site?

We backup our shared hosting servers weekly and monthly. If you would like to restore your site and you do not have a backup of your site, there will be a $35 fee for restoring your site using our ba…

Updated 2 weeks ago by Josselyn Rodriguez

Are Perl, MySQL and PHP installed?

Yes, our shared hosting servers have already been configured with Perl, MySQL and PHP. The versions currently installed for each are: Linux servers. Perl: 5.16.3 MySQL: 5.7.25 PHP: 4.4 - 7.3 Windows…

Updated 2 months ago by Josselyn Rodriguez

Do your servers support Microsoft FrontPage?

Microsoft FrontPage was a WYSIWYG HTML editor and website administration tool that is no longer supported. Having trouble? Contact us and our team will be happy to help.