Is Canadian Web Hosting having an outage?
This page should tell you the current status of Canadian Web Hosting: status.canadianwebhosting.com Additionally, you can check our Twitter: @CWHUpdates
How can I contact you?
Get in touch with us by phone, email, or live chat to get support or discuss sales and billing.
How do I clear my browser's cache?
Here's how to clear browser cache on Chrome, Firefox, and Safari.
How do I preview my cPanel site before updating my domain’s DNS?
Follow the steps to modify your hosts file and preview your site before switching your DNS
How often is the server backed up and is there a charge to restore my site?
We backup our shared hosting servers weekly and monthly. If you would like to restore your site and you do not have a backup of your site, there will be a $35 fee for restoring your site using our ba…
Are Perl, MySQL and PHP installed?
Yes, our shared hosting servers have already been configured with Perl, MySQL and PHP. The versions currently installed for each are: Linux servers. Perl: 5.16.3 MySQL: 5.7.25 PHP: 4.4 - 7.3 Windows…
Do your servers support Microsoft FrontPage?
Microsoft FrontPage was a WYSIWYG HTML editor and website administration tool that is no longer supported. Having trouble? Contact us and our team will be happy to help.
How do I upload content onto my website?
To upload content onto your website, you will need an FTP client, or you can use the web-based file manager through cPanel.
What is the default web page for my site?
Find out what the default webpage for your website is and how you can overwrite it.
I have uploaded content onto my site, but it is not showing.
Find out what to do if you have uploaded content onto your site but do not see it.
What constitutes data transfer?
Data transfer is comprised of any data transmission conducted on the server.
How can I access the control panel?
Find out how to access the web-based control panels cPanel and Plesk.
Does your service support Flash, Shockwave and Java Applets?
Our services support Flash and Shockwave. However, Java Applets are not compatible.
Can I host more than one domain name on a shared hosting plan?
Our Linux Express and Enhanced plans allow you to host multiple domains, while our Windows plans allow you to host one domain by default.